| Foreword by Clem Cecil | 3 |
| CONTENTS PAGE | 4 |
| "What is Heritage?" - Ian Baxter | 6 |
| Ch 1: PROFESSIONAL SERVICES | 9 |
| 12. Architectural Historians | 12 |
| 12. Archaeologist | 12 |
| "Historic Timber Staircases" - Amy Williamson | 13 |
| 16. Architects | 16 |
| "Shades of Grey" - Michael Davies | 28 |
| 31. Heritage Consultants | 31 |
| 35. Planning Consultants | 35 |
| 36. Project Managers | 36 |
| "Heritage Protection" - Jonathan Taylor | 37 |
| 41. Surveyors | 41 |
| 43. Quantity Surveyors | 43 |
| 45. Materials Analysts | 45 |
| 45. Measured Surveys | 45 |
| "Thermal Imaging" - Maureen Young | 46 |
| 50. Non-destructive Investigations | 50 |
| 50. Marine Engineers | 50 |
| 50. Structural Engineers | 50 |
| Ch 2: BUILDING CONTRACTORS | 53 |
| Ch 3: STRUCTURE & FABRIC | 73 |
| "Repairing Clay Dabbins" - Peter Messenger | 75 |
| 3.1 ROOFING | 78 |
| 3.2 MASONRY | 85 |
| 3.3 METAL, WOOD, GLASS | 105 |
| 106. Timber Suppliers | 106 |
| "Timber for Repairs" - Peter Wilson | 107 |
| 109. Fine Joinery | 109 |
| 110. Garage Doors | 110 |
| 110. Wood Carvers | 110 |
| 110. Secondary Glazing | 110 |
| 111. Windows & Doors | 111 |
| 113. Door & Window Fittings | 113 |
| 113. Solar Control & Blinds | 113 |
| 113. Window Protection | 113 |
| 114. Metal Windows | 114 |
| 116. Window Glass | 116 |
| 116. Decorative & Stained Glass | 116 |
| "The South Oculus, Canterbury" - Brian Hall | 119 |
| 122. Metalwork | 122 |
| 126. Mechanical Engineering | 126 |
| 3.4 EXTERNAL WORKS | 126 |
| 3.5 GENERAL SUPPLIERS | 132 |
| Ch 4: SERVICES & TREATMENTS | 133 |
| "Cleaning Marble Monuments" - Angus Lawrence | 136 |
| 140. Masonry Cleaning | 140 |
| 142. Paint Removal | 142 |
| "Admixtures and Additives for Lime Mortars" - Roz Artis | 143 |
| 145. Mortars & Renders | 145 |
| 147. Pointing | 147 |
| 147. Paints & Finishes | 147 |
| 147. Environmental Monitoring | 147 |
| 147. Bird & Pest Control | 147 |
| 148. Damp & Decay | 148 |
| 148. Structural Repair & Stabilisation | 148 |
| 149. Structural Timber Testing | 149 |
| 149. General Fixings & Fasteners | 149 |
| 149. Epoxy Resin Repairs | 149 |
| 150. Fire Protection | 150 |
| 150. Building Services Consulting Engineers | 150 |
| "Fire Control at Lanhydrock" - Peter Holden | 151 |
| 154. Lighting | 154 |
| 154. Fireplaces | 154 |
| Ch 5: INTERIORS | 155 |
| 157. Interiors Consultants & Conservators | 157 |
| 159. Painters & Decorators | 159 |
| 159. Wall Painting Conservators | 159 |
| 160. Paint Research | 160 |
| "18th & 19th C. Imitation Timber Graining" - Lisa Oestreicher | 161 |
| 165. Fine Art Conservators | 165 |
| 166. Carpet & Tapestry Conservation | 166 |
| 166. Antique & Furniture Restorers | 166 |
| "Repairing Lime Plaster Ceilings" - Sean Wheatley | 168 |
| 171. Plasterwork | 171 |
| 174. Scagliola | 174 |
| 174. Textiles & Upholstery | 174 |
| 175. Mosaics | 175 |
| 175. Tiles | 175 |
| 176. Gilders | 176 |
| 176. Timber Flooring | 176 |
| "Traditional Solid Ground Floors" - P Watts & G Tesh | 178 |
| Ch 6: USEFUL INFORMATION | 181 |
| LIST OF ARTICLES | 4 |
| "What is Heritage" - Ian Baxter | 6 |
| "Historic Timber Staircases" - Amy Williamson | 13 |
| "Shades of Grey" - Michael Davies | 28 |
| "Heritage Protection" (legislation summary) | 37 |
| "Themal Imaging" - Maureen Young | 46 |
| "Finding Skilled Craftspeople" (CSCS, accreditation etc) | 55 |
| "Criminal Damage" (prevention) | 59 |
| "Repairing Clay Buildings" - Peter Messenger | 75 |
| "Repairing Public Monuments & Sculpture" - Lucy Branch | 93 |
| "Timber for Repairs" - Peter Wilson | 107 |
| "The South Oculus, Canterbury" (ironwork) - Brian Hall | 119 |
| "Trees and the Environment" - S West and E Heath | 127 |
| "Cleaning Marble Monuments" - Angus Lawrence | 136 |
| "Admixtures and Additives for Lime Mortars" - Roz Artis | 143 |
| "Fire Control at Lanhydrock" - Peter Holden | 151 |
| "18th & 19th C. Timber Graining" - Lisa Oestreicher | 161 |
| "Repairing Lime Plaster Ceilings" - Sean Wheatley | 168 |
| "Traditional Solid Ground Floors" - P Watts & G Tesh | 178 |
| "Buildings at Risk" - Ian Lush | 182 |